London, ON - April 15, 2019 - Every day, emergency and non-emergency calls are made
to police services across the province. Those calls are received by highly trained
Communications Operators, whose role it is to ensure that the right response is
dispatched to whatever emergency situation arises.
Ontario Provincial Police (OPP) Communications Operators play a vital role in serving
the over 13 million citizens in OPP patrolled communities across Ontario. Five OPP
Provincial Communications Centres co-ordinate call taking and dispatch services.
These dedicated professionals are the first point of contact for persons in need
of emergency assistance, and are often involved when emotions are running at their
highest. In one shift, calls can range from a loss of life to a noise complaint.
National Public Safety Communicator Appreciation Week provides an opportunity to
publicly recognize the men and women on the other end of the line.
Throughout the week of April 14-20, 2019, the invaluable contributions of OPP Communications
Operators are being highlighted on radio, newspaper and social media platforms across
West Region. Visit @OPP_WR for more information.
In 2017, of the more than 1.8 million calls received at Provincial Communications
Centres, 96.7% were answered in 12 seconds or less.
"Every day, our Communications Operators literally answer the call for help from
the citizens of Ontario. The role they play in ensuring public safety is critical,
and we are proud to take this opportunity to recognize an d thank them for their
service." Inspector Stu Bertram, Unit Commander, OPP Provincial Communications Centre
London, Communication Technology Services Bureau.
OPP Contact Information